The Research Technology Core, part of the IMT Customer Support team, assists researchers with technology and research data administration needs, including hardware troubleshooting, repair, and replacement; software troubleshooting and installation; REDCap administration, training and support; and research data planning and sharing. We are available on campus and virtually over Teams.

For assistance with technology, please open a ticket with the Help Desk, 315-464-4115 and one of us will contact you shortly.

For assistance with REDCap (Research Electronic Data Capture), please submit a TDX ticket.